Terms of service

OVERVIEW

Welcome to Prevn! Throughout these Terms, the words "we," "us," and "our" refer to Prevn. Prevn owns and operates this website and online store, including all related information, content, features, tools, products, and services provided to offer you a complete shopping experience (the "Services"). Our store is powered by Shopify, allowing us to deliver these Services to you. These Terms of Service, together with any policies referenced within them (collectively referred to as the "Terms"), explain your rights and responsibilities while using our Services.

Please review these Terms of Service carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability. By visiting, accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms of Service, you confirm that you have reached the age of majority in your state or province of residence and that you have given permission for any minor dependents under your care to use the Services on devices that you own, purchase, or manage.

To access our Services, including browsing our online store or purchasing products, you may be asked to provide certain information, including your email address, billing information, payment details, and shipping address. You represent and warrant that all information submitted is accurate, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account.

SECTION 2 - OUR PRODUCTS

We make every reasonable effort to accurately present our products and services within our online store. However, product colors and appearance may vary depending on your device or display settings. We do not guarantee that the appearance or quality of any product or service will fully meet your expectations. Product descriptions may be updated at any time without prior notice at our sole discretion, and we reserve the right to discontinue any product whenever necessary.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase. Prevn reserves the right to accept or reject any order at its sole discretion. An order is not considered accepted until Prevn confirms it. Payment must be successfully received and processed before an order is accepted. Please review your order carefully before completing your purchase. Any returns or exchanges are subject solely to our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices, promotions, and discounts may change without prior notice. The applicable price for any product or service will be the one displayed when the order is placed. Unless otherwise stated, listed prices do not include taxes, shipping costs, handling charges, customs duties, or import fees. You agree to provide accurate, complete, and current billing, payment, and account information for every purchase made through our store.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery estimates are provided for informational purposes only and are not guaranteed. We are not liable for delays resulting from shipping carriers, customs processing, or circumstances beyond our reasonable control. Once products are transferred to the shipping carrier, ownership and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through our Services, including trademarks, brand names, text, graphics, images, product reviews, videos, audio, and other materials, belongs to Prevn, its affiliates, or licensors and is protected by applicable U.S. and international intellectual property laws. Unauthorized use of any part of our Services may violate copyright, trademark, or other intellectual property laws.

SECTION 7 - OPTIONAL TOOLS

Our Services may provide access to optional third-party tools that we neither monitor nor control. These tools are provided without any warranties or guarantees, and we accept no responsibility or liability arising from your use of such third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites or materials operated by third parties. We are not responsible for examining or evaluating the content, accuracy, or reliability of those third-party websites or materials. Any complaints or concerns regarding third-party products or services should be directed to the respective third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Prevn operates its online store using Shopify's platform. However, every purchase made through our store is conducted directly with Prevn. By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and Prevn.

SECTION 10 - PRIVACY POLICY

Any personal information collected through our Services is governed by our Privacy Policy, which is available on our website.

SECTION 11 - FEEDBACK

If you submit ideas, suggestions, reviews, comments, proposals, plans, or any other form of feedback ("Feedback"), you grant Prevn a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium and for any purpose. We assume no responsibility or liability for any Feedback submitted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability. We reserve the right to correct such errors, update information, or cancel orders whenever inaccurate information is identified, without prior notice.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes. You may not use the Services to violate applicable laws, infringe upon intellectual property rights, harass others, distribute malicious software, engage in phishing or spam, or perform any unlawful or malicious activities. We reserve the right to suspend, disable, or terminate your account without notice if you violate these Terms.

SECTION 14 - TERMINATION

We reserve the right to terminate this agreement or your access to all or part of the Services at any time without prior notice. You remain responsible for all outstanding obligations incurred before the termination date.

SECTION 15 - DISCLAIMER OF WARRANTIES

All information available through our Services is provided solely for general informational purposes. Unless expressly stated otherwise by Prevn, all Services and products are provided on an "as is" and "as available" basis without any express or implied warranties, representations, or conditions.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Prevn, including its affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our Services or any products purchased through them.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Prevn, Shopify, and our affiliates, partners, officers, directors, employees, and agents from any claims, damages, liabilities, losses, or expenses, including reasonable attorneys' fees, arising out of your breach of these Terms of Service.

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision shall remain enforceable to the fullest extent permitted by law, and the unenforceable portion shall be considered severed from the remaining Terms.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms of Service represent the complete agreement and understanding between you and Prevn regarding your use of the Services.

SECTION 20 - ASSIGNMENT

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without obtaining our prior written consent.

SECTION 21 - GOVERNING LAW

These Terms of Service, together with any separate agreements under which we provide our Services, shall be governed by and interpreted in accordance with the federal and state or territorial laws and courts having jurisdiction where Prevn is headquartered.

SECTION 22 - HEADINGS

The headings used throughout these Terms are included solely for convenience and shall not affect the interpretation of any provision.

SECTION 23 - CHANGES TO TERMS OF SERVICE

The latest version of these Terms of Service will always be available on this page. We reserve the right, at our sole discretion, to modify, update, or replace any part of these Terms by publishing revisions on our website. It is your responsibility to review this page periodically for any updates.

SECTION 24 - CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to us at support@prevn.shop. Our official contact information is provided below.