Privacy policy

Last Updated: June 04, 2026

Welcome to Prevn! We are committed to protecting the trust and confidence of everyone who visits our online store. This Privacy Policy explains how we collect, use, and safeguard your personal information whenever you visit or make a purchase from https://prevn.shop.

By accessing or using our Site, you acknowledge and agree to the practices outlined in this Privacy Policy.

1. Information We Collect

To deliver the best possible shopping experience, we collect certain information whenever you interact with our Site.

  • Device Information:
    When you browse Prevn, we automatically gather information about your device. This includes your web browser, IP address, time zone, and the cookies stored on your device. As you use our Site, we also record the products you view and how you interact with our website. This information is collected through cookies, log files, and web beacons.
  • Order Information:
    When you place or attempt to place an order through our Site, we collect the billing and shipping details necessary to complete your purchase. This includes your name, billing address, shipping address, payment information (such as credit card details or Shopify Payments information), email address, and phone number.

2. How We Use Your Information

We use the information we collect solely to operate our business and provide you with excellent customer service.

  • Fulfillment & Processing:
    Your Order Information is used to process payments, fulfill orders, arrange shipping, and provide invoices or order confirmations.
  • Communication:
    We use your information to provide 24/7 customer support and respond to your questions or requests.
  • Fraud Prevention:
    Your Device Information, especially your IP address, helps us identify and screen orders for potential fraud or security risks.
  • Business Optimization:
    We analyze how customers browse and interact with our Site to improve the performance, functionality, and overall user experience of our store.

3. Data Security & SSL Encryption

Your privacy and the protection of your personal information are extremely important to us.

  • SSL Encryption:
    All sensitive information submitted during checkout is securely transmitted using SSL (Secure Socket Layer) encryption.
  • Secure Payments:
    We do not retain your complete credit card information on our servers. All payment transactions are securely processed through PCI-compliant payment gateways powered by Shopify Payments.
  • Platform Security:
    Our store is hosted by Shopify Inc., which provides a secure and reliable e-commerce platform.

4. Sharing Your Personal Information

We do not sell your personal information. We only share your Personal Information with trusted third parties that assist us in operating our online store.

  • Shopify:
    We use Shopify to operate our online store. You can learn more about Shopify's privacy practices here: https://www.shopify.com/legal/privacy.
  • Legal Compliance:
    We may disclose your information when necessary to comply with applicable laws, respond to lawful requests such as subpoenas or search warrants, or protect our legal rights.

5. Do Not Track & Data Retention

  • Do Not Track:
    Please note that we do not modify our data collection practices when we detect a "Do Not Track" signal from your browser.
  • Retention:
    After you place an order, we retain your Order Information for our business records unless and until you request that this information be deleted.

6. Your Data Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California (USA), you have certain rights regarding your personal information, including:

  • The right to access the personal information we maintain about you.
  • The right to request that your personal information be corrected, updated, or permanently deleted.
  • If you would like to exercise any of these rights, please contact our support team using the contact details provided below.

7. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect updates to our business practices or for operational, legal, or regulatory purposes. We encourage you to review this page regularly to stay informed of any changes.

8. Contact Us

If you would like additional information about our privacy practices, have any questions, or wish to submit a complaint, please contact us by email or by mail using the contact information provided below.